Winery Reservation Management Software for offering Elevated Tasting Experiences


Recorded Workshop with Audio and PPT: Winery Reservation Management Software for offering Elevated Tasting Experiences)

Sandra Hess, founder of DTC Wine Workshops, joined a panel discussion at DTC Wine Symposium on January 12, 2017. The group puts on their detective hats and discussed the hot topic of reservation programs.

  • Which reservation management systems work well?
  • How do you integrate one into your consumer experience?
  • How do you ensure information is secure?

The group shares case studies from both established reservation programs and hybrid appointment models.

Moderator: Laila Subaie, DTC Business Development & Memberships Manager at Miner Family Winery

Panelists:
Meg Barkley, Director of Hospitality at Clif Family Winery
Sandra Hess, Founder of DTC Wine Workshops
Jenny Childers, Director of Sales & Marketing at Sullivan Family Vineyards

2017 Survey Results: one of the top-rated Workshops with 95% rating this “excellent” or “good”


About Sandra Hess

Sandra Hess, founder of DTC Wine Workshops and the DTC Consultant Network is a public speaker on the subject of direct to consumer wine sales and customer retention in the US.