Recorded Workshop with Audio and PPT: Winery Reservation Management Software for offering Elevated Tasting Experiences)
Sandra Hess, founder of DTC Wine Workshops, joined a panel discussion at DTC Wine Symposium on January 12, 2017. The group puts on their detective hats and discussed the hot topic of reservation programs.
- Which reservation management systems work well?
- How do you integrate one into your consumer experience?
- How do you ensure information is secure?
The group shares case studies from both established reservation programs and hybrid appointment models.
Moderator: Laila Subaie, DTC Business Development & Memberships Manager at Miner Family Winery
Meg Barkley, Director of Hospitality at Clif Family Winery
Sandra Hess, Founder of DTC Wine Workshops
Jenny Childers, Director of Sales & Marketing at Sullivan Family Vineyards
2017 Survey Results: one of the top-rated Workshops with 95% rating this “excellent” or “good”