Find out how your winery can benefit from Vin65 Support Services. DTC Wine Workshops and the DTC Consultant Network is a group of specialists, supporting wineries of all sizes nationally. DTC Wine Workshops founder, Sandra Hess, worked at Vin65 and found that wineries need help with specific services when setting up Vin65 e-commerce and marketing tools. We provide Vin65 support services to help winery teams migrate to Vin65 from another e-commerce platform or set up a new online store using Vin65 e-commerce tools. We also provided monthly service plans for complete management of online store, promo builder, wine club and online marketing activities.
1. Data migration services: dedicated team of specialists provide data cleansing, de-duplication consulting around migration best practices, set up of shipping strategies, rates, tax tables, compliance, POS, customer segments, marketing lists and email templates.
2. Training services: we offer either “train-the-trainer” style services for the management team to gain hands-on experience setting up and configuring Vin65 OR Post Go Live training to learn how to manage Vin65 on a day-to-day basis.
3. E-Commerce and CRM set up and strategy services: we assist wineries with set up of systems using best practices and also provide strategic solutions to maximize use of systems to grow direct wine sales and retain loyal customers.
4. Monthly management services: as needed, our team can provide monthly management services of Vin65 online store and wine club, VinTank, online store promotions calendar and social media management.
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