Improved Customer Service at Cuvaison Winery Napa!

Hello Sandra, It has been great to attend your workshops through Napa Valley Vintners and I have been able to pull some great opportunities to lift our customer service level up. Thank you for what you do – and for sharing this with all of us. I’ve always felt that if we all do it better, we lift the whole valley in the eyes of our guests. I hope to see you at Cuvaison again in the future! Cheers, Kelly Murray Wine Club Manager at Cuvaison Estate Wines October 21, 2019


About Sandra Hess

Sandra Hess, founder of DTC Wine Workshops and the DTC Consultant Network is a public speaker on the subject of direct to consumer wine sales and customer retention in the US.