Improved Customer Service at Cuvaison Winery Napa!


Hello Sandra, It has been great to attend your workshops through Napa Valley Vintners and I have been able to pull some great opportunities to lift our customer service level up. Thank you for what you do – and for sharing this with all of us. I’ve always felt that if we all do it better, we lift the whole valley in the eyes of our guests. I hope to see you at Cuvaison again in the future! Cheers, Kelly Murray Wine Club Manager at Cuvaison Estate Wines October 21, 2019

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About Sandra Hess

Sandra Hess, founder of DTC Wine Workshops and the DTC Consultant Network is a public speaker on the subject of direct to consumer wine sales and customer retention in the US.