customer loyalty


TOP FIVE Member Management Tools Workshop

This workshop is presented by Dina L Northcutt, former DTC Programs Coordinator at Chateau Montelena. Dina specializes in business process improvements and works with winery management teams to develop solutions for building effective wine clubs and retaining loyal members. As consumer demand continues to shape how wineries are offer wine […]


TOP FIVE Member Management Tools Workshop

This workshop is presented by Dina L Northcutt, former DTC Programs Coordinator at Chateau Montelena. Dina specializes in business process improvements and works with winery management teams to develop solutions for building effective wine clubs and retaining loyal members. As consumer demand continues to shape how wineries are offer wine […]


Winery PR: Designing a Content Driven Marketing Plan

Is your marketing team ready to effectively connect your winery story to key audiences in a meaningful way to grow direct wine sales and expand visibility to a national audience? In this hands-on workshop, Stacie Jacob, Founder and Chief Strategist of Solterra Strategies will share best practices and latest tools […]


TOP FIVE Member Management Tools Workshop

This workshop is presented by Dina L Northcutt, former DTC Programs Coordinator at Chateau Montelena. Dina specializes in business process improvements and works with winery management teams to develop solutions for building effective wine clubs and retaining loyal members. As consumer demand continues to shape how wineries are offer wine […]


DTC Wine Sales CHECKLIST

What is your ONLINE STRATEGY? There were 245,203,319 Internet users in the US (representing 78.1% of the population) at mid-year 2012, according to Internet World Stats, December 2012*.  The amount of time spent online rose about 20% to more than 30 hours weekly. Affluent Millennials, defined here as those aged […]


High Tech, Low Cost Winery Solutions that Deliver Results

  This piece in Wines & Vines is an excellent read about one of the sessions held at the Wine Industry Technology Symposium in Napa this week.  Visit:  http://www.winesandvines.com/template.cfm?section=news&content=119242 I have worked with James Marshall Barry and admire his ability to deliver low cost, effective website design and e-commerce solutions. […]