Grow Direct Wine Sales & Retain Loyal Customers
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DTC Consultant Network Intro Webinar #4: Member & Customer Retention
October 14, 2014 @ 10:00 AM - 10:30 AM
Join us for a unique webinar series hosted by members of the DTC Consultant Network. Officially launched on August 27th, the DTC Consultant Network is a full-service consulting group supporting wineries throughout the nation to grow direct to consumer business, retain loyal customers and expand brand awareness.
Whether you want to increase wine club retention, implement a new ecommerce solution to reach a national audience or improve your tasting room experience, our diverse group of consultants can help put you on the road to long-term success. Learn more about the DTC Consultant Network and our members.
In this episode, Karen Barnes will share her top DTC wine sales customer retention & wine club management tips. For information about the full webinar series, please visit our Eventbrite page.
About Karen:
Karen Barnes has been working in the wine industry in Napa Valley for over seventeen years, focusing on Direct to Consumer sales and management. She began Wine Direct Marketing Services in 2002, managing wine clubs, allocation release programs, online marketing and E-Commerce solutions for small and virtual wineries who want to increase and expand their Direct to Consumer business.
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Full webinar schedule:
- Sales Strategy 9/4 & 10/28
- E-Commerce & Mobile POS 9/30 & 12/2
- Member & Customer Retention 9/16 & 10/14
- Brand Strategy 11/18
- Email Marketing & Customer Retention 11/11
- Online & In-Person Marketing 11/4
- DTC Wine Telesales 12/9
- CRM & Social CRM 12/16
In 2015, we will add episodes on these additional topics:
- Training Services
- Goal Management and Dashboards