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The 360-Degree Customer View Workshop at DTC Wine Symposium

Hilton Concord, CA 1970 Diamond Blvd., Concord

Join Sandra Hess, founder of DTC Wine Workshops, at DTC Wine Symposium on January 17th at 11:00 in Concord, CA as she moderates a lively panel discussion on creating 360-Degree Customer Views to better serve and grow direct wine sales. Learn more and REGISTER HERE. The 360 Degree Customer View: Leveraging Customer Touchpoint Data to Deliver Exceptional Customer Service Wine consumers want more high-touch experiences and meaningful interactions between visits. Learn how winery managers are […]

DTC Consultant Network Intro Webinar #4: Member & Customer Retention

In this episode, Karen Barnes will share her top DTC wine sales customer retention & wine club management tips. Karen Barnes has been working in the wine industry in Napa Valley for over seventeen years, focusing on Direct to Consumer sales and management. She began Wine Direct Marketing Services in 2002, managing wine clubs, allocation release programs, online marketing and E-Commerce solutions for small and virtual wineries who want to increase and expand their Direct to Consumer business.

DTC Consultant Network Intro Webinar #2: Member & Customer Retention

Join us for a unique webinar series hosted by members of the DTC Consultant Network.  Officially launched on August 27th, the DTC Consultant Network is a full-service consulting group supporting wineries throughout the nation to grow direct to consumer business, retain loyal customers and expand brand awareness. Whether you want to increase wine club retention, implement a new ecommerce solution to reach a national audience or improve your tasting room experience, our diverse group of consultants can help put you on […]

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