Sandra Hess


About Sandra Hess

Sandra Hess, founder of DTC Wine Workshops and the DTC Consultant Network is a public speaker on the subject of direct to consumer wine sales and customer retention in the US.


DTC Wine Workshops Celebrates 5 Year Anniversary

Castro Valley, CA – July 30, 2018 Today, DTC Wine Workshops consulting agency celebrates five years of serving winery teams throughout the United States, Canada and Australia. Heartfelt gratitude goes out to our clients and partners as each person has made this journey an incredible one. From day one, our […]


Direct Wine Sales Case Studies #10 and #11

Direct Wine Sales Case Study #10 – July 11, 2018. What is the true return investment (ROI) when a wine brand uses telesales services to grow direct wine sales and convert customers to loyal club members? In the tenth episode of the DTC Wine Case Study Series, Sandra Hess, founder of […]


DIRECT WINE SALES: It’s time to RETHINK Loyalty Programs!

DIRECT WINE SALES: It’s time to RETHINK Loyalty Programs! Sandra Hess, founder, DTC Wine Workshops Consulting Agency June 26, 2018 There are two BIG CHALLENGES in direct to consumer wine sales today that I hear about in almost every wine region when presenting workshops and working with clients. Challenge #1 […]


How are Wine Brands Engaging with Today’s Wine Consumer?

How are Wine Brands Engaging with Today’s Wine Consumer? At DTC Wine Workshops, this question comes up on a weekly basis among our winery clients across the nation. Wine consumer engagement trends have disrupted the wine industry for the past decade as enthusiasts can now visit a tasting room about […]


Wine Club Competition Today and How to Stay Relevant

As direct to consumer wine sales throughout the US continue to grow at a pace of 10-25% year over year, we know that wine club competition today is more fierce than ever. I encourage direct wine sales team members to gather together and update strategic sales & marketing plans by […]


Why your Wine Brand Needs a Digital Marketing Strategy

While email is still the number one communication method chosen by club members surveyed among our clients throughout the US this past year, we also know that open and click-through rates from this important customer segment continue to decline. With over 9000 wine brands competing for wine consumer attention across […]


“Top 5 Direct Wine Sales Tips” Guest Blog Post

Today, I have the pleasure of introducing Stefani Ginotti to the DTC Consultant Network. With close to three decades of coaching and consulting experience, Stefani Ginotti is a proven leader within the greater Sacramento area and the California wine industry. Her expertise is focused on discovering business efficiencies that can be […]