tasting room management


DTC Wine Management Series (4-Part Workshop)

GROW DIRECT TO CONSUMER SALES & RETAIN LOYAL CUSTOMERS IN 2018 WITH A DIRECT WINE SALES STRATEGIC PLAN! DTC Wine Workshops founder, Sandra Hess, presents the “DTC Wine Management Series” ideal for any winery manager responsible for direct sales, customer retention and brand expansion. The series includes: Four weekly workshops […]


DTC Wine Holiday Sales Tips

Many of our clients experienced the greatest increase in e-Commerce sales last year between Black Friday and Cyber Monday as they leveraged segmented email and social campaigns to effectively reach target audiences with focused offers. We hope that you find these Holiday Sales Tips to be helpful as your team […]


Tasting Room Management Workshop Santa Rosa

Join Sandra Hess at the Wine Marketing & Tourism Conference in Santa Rosa! Tasting rooms are key to selling wine from the “cellar door” and are often the first and only impression of the winery for potential customers. A professionally-managed tasting room is so important it can mean the difference between […]


DTC WINE SALES: Holiday Sales Prep Workshop

DIRECT WINE SALES & MARKETING MANAGERS: Get a jump-start on Holiday Sales and capitalize on the busiest buying season of the year. This hands-on workshop session will provide winery management teams with the following tools to grow direct wine sales and retain loyal customers: Create conversion tools for the tasting […]


Wine Brand Ambassador Workshop (DATE CHANGED to 11/16)

DTC Wine Workshops and CANVAS (Concierge Alliance Napa Sonoma) team up once again to present two workshops in 2017. This half-day, hands-on workshop led by DTC Wine Workshops founder Sandra Hess, will provide attendees the steps required to successfully establish and manage a Brand Ambassador program. Attendees will hear latest case […]


Winery Reservation Management Software for offering Elevated Tasting Experiences

Recorded Workshop with Audio and PPT: Winery Reservation Management Software for offering Elevated Tasting Experiences) Sandra Hess, founder of DTC Wine Workshops, joined a panel discussion at DTC Wine Symposium on January 12, 2017. The group puts on their detective hats and discussed the hot topic of reservation programs. Which reservation […]


Sandra Hess at wiTs 2017 Conference Sonoma – 360 Customer View Panel

Meet-up with DTC Wine Workshops founder, Sandra Hess, at the wiTs 2017 Conference June 13th Lodge at Sonoma. Sandra will be moderating a lively panel discussion to uncover how winery teams are leveraging a variety of technologies and tools to capture important customer touch point information for building complete customer views. 9:45 – 10:30 a.m. […]


DTC Wine Workshops Central Valley Roadshow – Calturas Winery, Brewery & Event Center

DTC Wine Workshops presents the 2017 Central Valley Roadshow. Each workshop includes hands-on instruction from three subject matter specialists, DTC sales checklists and Q & A sessions. Workshop 9:00 – 12:00 & wine reception to follow.   $40 General Admission per workshop. Group discount available for wineries with four attendees or more […]


Brand Ambassadors Workshop – Who? What? How?

DTC Wine Workshops and CANVAS (Concierge Alliance Napa Sonoma) team up once again to present two workshops in 2017. This half-day, hands on workshop led by DTC Wine Workshops founder Sandra Hess, will provide attendees the steps required to successfully establish and manage a Brand Ambassador program. Attendees will hear latest […]


Tasting Room Conversion Workshop – TOP THREE TOOLS

With over 9069 bonded tasting rooms in the US and the flurry of online winery websites to buy from, consumers have more choice than ever. How are wineries improving conversion processes at the tasting room and at events? Get the latest tips and best practices for converting first-time visitors to […]


DTC Wine TALENT & TECHNOLOGY MATCH Workshop

Workshop Description: Find and Retain Talent that Matches the Right Technology to Grow Direct Wines Sales & Retain Loyal Customers in this 45-Minute Online Workshop Presenters: Workshop will be co-led by Ken Majer, author of four books on values-based corporate culture and leadership values, and Sandra Hess, Founder of DTC […]


DTC Wine Sales: How to Successfully Launch a Brand Ambassador Program

What is the difference between a Brand Ambassador and a Spokesperson? By definition, a brand ambassador, unlike a celebrity spokesperson, is someone who eats, lives and breathes your brand. This is someone your customers can connect and engage with, someone who has a solid, well-established online presence with a decent-size network. Millennials […]


Tasting Room Conversion Workshop – TOP THREE TOOLS

With over 8700 bonded tasting rooms in the US and the flurry of online winery websites to buy from, consumers have more choice than ever. How are wineries improving conversion processes at the tasting room and at events? Get the lastest tips and best practices for converting first-time vistors to […]


TOP FIVE Member Management Tools Workshop

This workshop is presented by Dina L Northcutt, former DTC Programs Coordinator at Chateau Montelena. Dina specializes in business process improvements and works with winery management teams to develop solutions for building effective wine clubs and retaining loyal members. As consumer demand continues to shape how wineries are offer wine […]


Branding for Direct Wine Sales Success

In this hands-on workshop, Barbara Gorder, Wine Brand Strategist, will provide step-by-step instruction around how to create a succesful wine brand that appeals wine consumers nationally. Each attendee will receive a “DTC Wine Sales Branding” Checklist and get questions answered in two Q & A periods. Key Take-Away’s Include: 1. […]